WE ARE OPEN DURING LOCKDOWN, BUT PLEASE BOOK TO ATTEND

Debneys 2022 Post lockdown status

Debneys Opticians have remained OPEN and available During The Covid 19 Emergency. Following NHS/GOS guidelines, we will now be offering a full private and NHS service during this time, meaning more “routine” sight tests are now permitted, with priority to emergencies which will be triaged.

There is limited routine Diabetic Screening, meaning some patients who have always been seen yearly, may now be recalled between 12 and 24 months. These will be diabetics deemed to be at very low risk of retinopathy, particularly those who control their sugars by diet only, or minimal medication. Priority will be given to insulin dependent diabetics and those at higher risk or who have already shown signs of retinopathy.

We are still in the “Amber Stage” of the Covid emergency. This, however, will throw up more difficulties along the way, as we try our best to get back to providing a more complete service to our patients. Face coverings are still effectively mandatory in our practices, for those over 11 years of age. We have a contract with the NHS which means we have to adhere to their set of rules.

Our governing bodies have strict guidelines which we have to adhere to. These guidelines cover social distancing for both staff and patients, and insist on using PPE (face masks etc). We have large stocks of PPE for us and our staff, and if you are attending, please bring your own mask (gloves if you wish).

We will have fewer appointments to offer compared to pre-covid conditions. This will mean, often, a much longer wait to see an optometrist. We will have to triage appointments and give priority to those with urgent requirements, sometimes meaning your appointment may have to be delayed or moved.

PLEASE ASK ABOUT DIRECT DELIVERY OPTIONS FOR CONTACT LENSES. (solutions will need to be collected, but possibly in bulk). Pre-Paying for contacts or standing orders will make this Direct Delivery possible.

We currently have IN STOCK, a huge range of Daily Contact Lenses, from Bausch&Lomb, ACUVUE and Clariti Daily, which we can supply if collection is required. We can post at a small charge.

CURRENTLY REDUCED OPENING TIMES:

Due to reduced staff levels, we are likely to be closed at lunchtime 1-2pm.

Please bear with us in this temporary, yet difficult situation. We will aim to return all voicemails.

Visits for collections and other are by appointment only.

Please phone to arrange.

COLLIER ROW and CRANHAM:

MONDAY 9.00am - 5.30pm

TUESDAY 9.00am - 5.30pm

WEDNESDAY 9.00am- 5.30pm

THURSDAY 9.00am - 5.30pm

FRIDAY 9.00am - 5.30pm

SATURDAY 9.00am - 5.00pm

Our experienced team are well equipped to deal with all your eye concerns.

We have over 50 years of providing eye care services in Havering and have one of the most experienced teams around. We have experts on hand to help with all your needs, from choosing the perfect frame, to explaining your eye health problems.